2060 - ED2GO - Management Training

Course Description

This entry level management course features extensive workplace scenarios, interactive exercises, and job aids for new and aspiring managers. It covers a wide range of topics—including leadership, communication, motivation and team building, goal setting, performance and change management, common new manager mistakes, and practical tech and AI tips—along with self-assessments and career development resources, and much more.

Course Outline

Management Training

Lesson 1 - Introduction to Management Principles

• Introduction to Management
• The Core Functions of Management
• Management Trends and Principles
• Technology and AI in Management

Lesson 2 - The Role and Responsibilities of a Manager

• Understanding the Core Roles
• Putting Management into Practice: Functions and Impact
• The Four Functions in Action
• The New Manager Transition

Lesson 3 - Building a Personal Development Plan, Your Leadership Blueprint

• Leadership Self-Development & EQ
• Assessing Your Leadership Toolkit
• A Framework for Self-Assessment
• Constructing Your Leadership Blueprint
• Self Assessments

Lesson 4 - Corporate Culture in the Management Context

• Understanding Corporate Culture
• Culture Guides the Manager's Role
• Cultivating a Healthy Culture

Lesson 5 - Ethics and Social Responsibility

• Foundations of Managerial Ethics
• Your Decision-Making Toolkit
• Building an Ethical Culture

Lesson 6 - Diversity, Equity, and Inclusion (DEIB)

• Foundations of an Inclusive Workplace
• Creating an Inclusive Workplace
• The Strategic Value of Diverse Teams

Lesson 7 - Strategic vs. Operational Thinking

• Defining the Two Managerial Mindsets
• Becoming a Strategic Thinker
• Bridging Strategy and Operations

Lesson 8 - Goal Setting and Prioritization

• The Foundations of Goal Setting
• Frameworks for Effective Goals
• Management by Objectives and KPIs
• Managing Goals in a Dynamic World

Lesson 9 - Planning and Execution

• Foundations of Effective Planning
• From Plan to Action
• Modern and Adaptive Planning

Lesson 10 - Decision-Making

• Foundations of Managerial Decision-Making
• A Practical Process for Making Decisions
• Decision-Making Biases
• Collaboration, Innovation, and Learning

Lesson 11 - Time and Project Management Fundamentals

• Mastering Time Management
• Delegation
• Project Management Foundations
• Project Tools and Teamwork

Lesson 12 - Managing Human Talent

• Finding the Right People
• Nurturing Your Team Through Onboarding, Development, and Feedback
• The Manager's Responsibility: Rewards and Compliance

Lesson 13 - Managing Change

• The Foundations of Change and Innovation
• Leading and Sustaining Change

Lesson 14 - Customer Relationship Management

• Foundations of Customer-Centric Management
• Executing the Customer-Centric Playbook
• Strategy, Loyalty, and Technology

Lesson 15 - Leadership

• The Foundations of Effective Leadership
• Understanding Your Team and Building Trust
• Leadership Styles in Action
• Modern Leadership Challenges

Lesson 16 - Motivating Employees

• The Foundations of Motivation
• Applying Motivational Theories in Practice
• Shaping Behavior

Lesson 17 - Team Building and Collaboration

• Foundations of Effective Teams
• Applying Motivational Theory to Enhance Team Dynamics
• The Team Life Cycle
• Psychological Safety
• Strategies for Building Cohesion in Modern Teams

Lesson 18 - Managing Communication and Conflict

• The Foundations of Effective Communication
• Navigating Workplace Conflict
• High-Stakes Communication and Influence

Lesson 19 - Controlling

• The Fundamentals of Organizational Control
• Modern Frameworks for Control
• Finance for New Managers
• Strategies for Staying on Course

Lesson 20 - Career Planning

• Building Your Management Résumé
• Mastering the Management Interview
• Execute Your Job Search